Privacy Policy – Your Data Protected at 82bet

1Data Controller

The controller responsible for processing your personal data is the 82bet, operator of the sports betting and online casino platform accessible at 82bet.best. For any questions regarding data processing, you can contact us at suporte@82bet.best or via the live chat available 24 hours a day on the platform.

The 82bet has appointed a Data Protection Officer (DPO) as required by the LGPD. The DPO is the official point of contact for exercising your data subject rights and can be reached at privacidade@82bet.best.

2Data We Collect

The 82bet collects personal data in the following categories, always with a specific purpose and an appropriate legal basis:

Identification and registration data:

• Full name, CPF, date of birth, and gender;
• Full residential address in Brazil;
• Email address and mobile phone number;
• Identity documents provided during the verification process (KYC): national ID (RG), driver's license (CNH), CPF, and proof of address.

Financial and transaction data:

• Pix keys used for deposits and withdrawals;
• Credit or debit card data (masked number, card brand, and expiry date — never the full number in plain text);
• Full history of deposits, withdrawals, and bets placed on the platform;
• Account balances, bonuses, and promotion usage history.

Platform usage and behavioral data:

• IP address, device type, operating system, and browser used;
• Pages visited, session duration, clicks, and interactions on the platform;
• Search history and games accessed;
• Access logs with date, time, and approximate location.

Communication data:

• Conversation history with customer support via live chat or email;
• Communication preferences and account notification settings.

3How We Use Your Data

The data collected by 82bet are used exclusively for the following purposes:

The 82bet does not use your data to make automated decisions that produce significant legal effects on you without the possibility of human review, as guaranteed by the LGPD.

4Legal Basis for Data Processing

All personal data processing carried out by 82bet has an adequate legal basis, in accordance with the grounds established by the LGPD. The main legal bases we rely on are:

• Contract performance: processing required for account creation and management, handling deposits and withdrawals, and providing the betting services contracted by the user;
• Compliance with a legal or regulatory obligation: identity verification (KYC), financial records for tax purposes, anti-money laundering compliance, and adherence to sports betting regulations in Brazil;
• Legitimate interest: fraud prevention, platform security, usage behavior analysis to improve our services, and essential operational communications;
• Consent: sending marketing communications, promotional emails, and push notifications about offers and updates — always with a clear opt-out option.

Where processing is based on consent, you may withdraw it at any time without affecting your continued use of the other services provided by 82bet. Consent for marketing communications can be withdrawn through your account settings or via the unsubscribe link included in all promotional emails.

5Data Sharing with Third Parties

The 82bet does not sell users' personal data. Information is only shared with third parties in the following situations, always with appropriate safeguards in place:

• Payment processors: required financial data is shared with the institutions that process your payments via Pix, card, or other accepted methods — such as Nubank, Itaú, Bradesco, Banco do Brasil, and other banking partners — solely for the purpose of executing transactions;
• Game providers: technical session data is shared with Live Casino and slots game providers (such as Evolution Gaming and Pragmatic Play) to ensure correct game functionality and independent RNG audits;
• Technology partners: cloud infrastructure, cybersecurity, and data analytics providers that operate under data processing agreements with obligations equivalent to those of the LGPD;
• Public authorities: when required by law, court order, or request from a competent regulatory authority. 82bet cooperates fully with legitimate investigations conducted by Brazilian authorities;
• Crime prevention: data may be shared with anti-money laundering and counter-terrorism financing authorities in accordance with specific legal obligations applicable to the sector.

All third parties with whom the 82bet shares personal data are subject to contractual agreements requiring compliance with data protection standards equivalent to the LGPD. We never authorize third parties to use your data for their own marketing purposes.

6International Data Transfers

Some of our technology partners and game providers operate servers outside Brazil. When personal data of users from 82bet need to be transferred to other countries, we ensure such transfers take place with the safeguards required by the LGPD, including:

• Transfer to countries with an adequate level of protection recognized by the ANPD (National Data Protection Authority);
• Standard contractual clauses for data protection equivalent to the guarantees provided by the LGPD;
• Internationally recognized compliance certifications by receiving partners.

The 82bet prioritizes partners that maintain infrastructure in Brazil or in countries with recognized robust data protection legislation. Any international transfer is documented and can be reviewed upon request to our DPO.

7Data Storage and Security

The 82bet adopts technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or improper alteration. The key security measures currently in place include:

• 256-bit SSL/TLS encryption on all communications between the user and the platform;
• Passwords stored using cryptographic hashing — 82bet never has access to your password in plain text at any time;
• Two-factor authentication (2FA) available to all users and mandatory for withdrawal transactions above a certain amount;
• Strict internal access controls: only employees with a specific need are granted access to users' personal data, with full audit logs of every access event;
• Around-the-clock security monitoring, with intrusion detection systems and incident response in place;
• Periodic penetration testing (pentest) carried out by specialized, independent firms.

In the event of a security incident that may affect your personal data, the 82bet will notify the ANPD and affected users within the timeframes established by the LGPD — within 72 hours for the regulatory authority and as promptly as possible for users — providing clear information about what occurred, which data was affected, and the measures taken.

8Data Retention

The 82bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected and to meet applicable legal obligations. The retention criteria are:

• Active account data: retained for as long as your account remains active on the platform;
• Financial and betting data: retained for a minimum of 5 years after each transaction, in accordance with Brazilian tax and anti-money laundering legislation;
• Identity verification data (KYC): retained for a minimum of 5 years after account closure or the last recorded transaction;
• Access and security logs: retained for 6 months for security purposes and incident investigation;
• Support communications: retained for 2 years for quality assurance and dispute resolution purposes.

Once retention periods have expired, your data is securely and permanently deleted from 82bet, except where a specific legal obligation requires retention for a longer period, or where the data is needed for defense in ongoing judicial or administrative proceedings.

9Cookies and Tracking Technologies

The 82bet uses cookies and similar technologies to ensure the platform works correctly, enhance the user experience, and collect analytics data. See the types of cookies used below:

You can manage your cookie preferences at any time through your account settings or your browser settings. Disabling essential cookies may affect access to certain platform features.

10Your Rights as a Data Subject (LGPD)

As a personal data subject, the LGPD grants you the following rights regarding the processing carried out by 82bet:

To exercise any of these rights, contact our DPO at privacidade@82bet.best with the subject line "Exercise of Rights — LGPD", providing your full name and registered CPF. The response deadline is up to 15 business days, as required by the LGPD. If you believe your rights have not been adequately addressed, you may file a complaint with the ANPD (National Data Protection Authority).

11Minors

The services of 82bet are intended exclusively for individuals aged 18 and over. We do not knowingly collect personal data from minors. If we identify that data from an underage individual was collected without proper age verification, we will take the following immediate steps:

• Immediate closure of the identified account;
• Deletion of the minor's personal data from our systems;
• Refund of any deposits made;
• Notification of competent authorities where applicable.

If you are the guardian of a child or teenager and believe their data was improperly collected by the 82bet, please contact suporte@82bet.best immediately so we can act as quickly as possible.

12Communications and Marketing

The 82bet may send communications via email, SMS, or push notifications about promotions, bonuses, free bets, platform updates, and sporting events of interest — such as Brasileirão and Libertadores matches, e-sports events, or special Live Casino promotions.

These communications are sent only when you have given your consent at the time of registration or through your account settings. You can opt out at any time in three ways:

• By clicking the "Unsubscribe" link in the footer of all promotional emails;
• Adjusting your communication preferences in the account settings on the 82bet platform;
• By sending an unsubscribe request to suporte@82bet.best with the subject line "Unsubscribe from Communications".

Even after opting out of marketing communications, 82bet may continue sending essential operational communications — such as deposit confirmations, processed withdrawal notices, security alerts, and important Terms and Conditions updates. These communications are necessary for service delivery and cannot be opted out of without closing your account.

13Changes to this Privacy Policy

The 82bet may update this Privacy Policy periodically to reflect changes in our data processing practices, regulatory updates, or operational improvements. The "last updated" date at the top of this document indicates when the current version took effect.

Significant changes — those that materially affect your rights or the way your data is processed — will be communicated by email to your registered address at least 15 days before they take effect. For minor changes, updating the date at the top of this document and posting a notice on the platform will be sufficient.

Continued use of the 82bet after the new version of this Policy takes effect constitutes acceptance of the changes. If you disagree with the changes, you may exercise your right to close your account and request deletion of your data as described in section 10.

14Contact & Data Protection Officer (DPO)

For any questions regarding this Privacy Policy or the processing of your personal data by 82bet, you can reach us through the following channels:

• DPO (Data Protection Officer): privacidade@82bet.best — for exercising LGPD rights, filing complaints about data processing, and submitting information requests;
• General support: suporte@82bet.best — for general questions about the platform, account, and services;
• Live chat: available 24 hours a day directly on the platform, in Brazilian Portuguese;
• Help Center: Frequently Asked Questions — answers to the most common questions about privacy and data.

The response deadline for LGPD-related requests is up to 15 business days. For urgent security matters — such as suspected unauthorized access to your account — we recommend contacting us via live chat for an immediate response.

You also have the right to file a complaint directly with the ANPD — National Data Protection Authority (gov.br/anpd), if you believe that 82bet has not adequately fulfilled your rights as a data subject.